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The truth that 14% of European staff members are engaged suggests that most European managers struggle to do either. They acknowledge that the manager-employee connection is the most vital vehicle driver of engagement and organic development, and they approach the job of increasing interaction with the very same rigor, technique, and commitment that they come close to other business troubles.

The bright side is that most of Europeans are disengaged but not irritated. They are remaining on the sidelines, waiting to be motivated. They are winnable, and firms can fix this void by far better outfitting their managers with the knowing and development they need to be better people supervisors.